Preparing Your Phone for Repair – Basic Information

Even very careful use of smartphones and their regular servicing will not always prevent a situation in which the device suffers some kind of breakdown or malfunction. The solution to standard and more complicated malfunctions is to have it repaired at a specialized service centre. Of course, before returning the phone for repair, it is a good idea to carry out a number of steps, which are outlined below.

Of course, the basic thing is to remove the SIM card from the phone. This will ensure that when you return the phone for repair, the contact details and other relevant data stored on this card will still be available to you. All you need to do is place such a SIM card in the replacement phone in use at the time of the repair.

Removal of security locks

If you have set up a security lock in the form of a PIN, password, pattern, or fingerprint, it is a good idea to disable it. This makes it easy for the technical staff to test the functioning of the device after the repair. On Android phones, options for disabling security locks can be found in sections such as “Lock screen”, “Screen lock”, and “Security – Screen lock”.

As far as Apple-branded devices (iPhone) are concerned, it is necessary to disable the passcode. Depending on the type of device, such options can be found in the settings under “Passcode”, “Touch ID and code” or “Face ID and code”.

In addition, it is a sensible idea to log the user out of Google and iCloud. This way, in the event of a software fault, a service technician will be able to restore the factory settings or reinstall the software.

Backing Up

Of course, it is very important to take proper care of the data on the device. This includes various types of saved passwords, messages, contacts, and also documents.

It is, therefore, a good idea to make a backup copy, for example using Google Drive or using an external memory device (e.g. a memory stick, memory card, or external drive).

Providing complete information about the damage to the device

Sometimes, in spite of some damage, users continue to use their phones which leads to further overlapping faults and failures. Eventually, this leads to a situation where the phone fails completely. It is a good idea to tell the service centre about all known faults and your suspicions. This will make diagnosis easier and the repair process more efficient.

Repairing an iPhone by yourself is often impossible due to a lack of experience and knowledge on the part of ordinary users. Furthermore, many repairs require the use of specialized technology. Professional repairers have the right skills and equipment. Fortunately, quite a few such companies like Laptop Repair center operate in various corners of our country and even serve nationwide customers by mail order.



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