Technological innovations are now creating a variety of possibilities when it comes to providing many types of services without having to leave home. Among other things, it is proving possible to repair computers remotely in the event of logical (software) failures without having to take the device to a service centre. Thanks to remote support tools, service technicians are able to solve a wide variety of problems with the operation of programmes as well as systems installed in computers.

Remote assistance for computer breakdowns – what does it involve?

An Internet connection is a very important facility that allows not only the exchange of messages and conversations in various instant messengers. Thanks to the use of modern software, called remote desktop, it is possible to access the desktop of another user’s computer and perform various actions on it using the keyboard and mouse. Of course, such activities are only possible if you give the service technician access to your computer. In this way, many software malfunctions are repaired immediately, without the need to go to the service centre with the hardware.

For many people, remote computer repair is a very effective way of solving a variety of machine problems. Above all, such assistance is useful for people who are simply unfamiliar with computers or who do not have the time to quickly bring their equipment to a stationary service centre. In the event of a sudden problem that prevents you from continuing to use your computer, simply contact the service centre to use the remote troubleshooting service. Of course, the service technician’s actions can be followed on the user’s computer screen, so there is no question of any password stealing or other suspicious activity. The connection itself is fully secure and encrypted. The computer owner’s private data is therefore fully secure.

When is remote computer repair a sensible solution to a problem?

It is important to bear in mind that remote repair is not possible in the event of a hardware failure. If there is physical damage to the disk, matrix or other components, it will unfortunately be necessary to take the equipment to a service centre. However, there is no need to travel anywhere, as there are quite a few companies in the country providing mail order service to nationwide customers. In addition, many regions have specialised computer repair and service centres that provide on-site support.

In other words, the use of remote computer repair services is only possible when software-related failures occur, such as system and programme problems, virus attacks, configuration errors, etc. Remote computer repair services cover a wide variety of activities, such as for example:

– configuration of antivirus protection settings,

– installation and uninstallation of various types of software,

– elimination of viruses and malicious programmes,

– configuration of e-mail software,

– configuration of printers, scanners and other devices,

– cleaning the registry and actions to improve the speed of the system,

– elimination of various system-related errors,

– optimisation of Internet operation.

Remote assistance is a reasonable option in the above-mentioned situations, but it also includes other services related to the operation of software or systems. Thus, service technicians provide assistance whenever some logical (software-type) problems prevent normal use of the computer.

Remote service and the inability to start the computer

Remote repair of a computer involves providing access to a remote desktop via an internet connection. In order to do this, the computer must be switched on. If it cannot be switched on and you are unable to leave your home or office, then it is sensible to use the aforementioned options of either a walk-in service or a mail-order service. Fortunately, many services offer such facilities, so finding them should not be difficult.